My daughter bought a used car from Victory Smithville recently. Her sales representative Mike was a quality human being and treated her with integrity and honesty. It turned out the car had a mechanical issue. The folks in the repair department immediately loaned her a car and took her car back and fixed it without question. The repair department actually called me directly to apologize for not originally catching the problem before selling the car. The gentleman I spoke to was kind, respectful and appeared to want nothing but our complete satisfaction. Our experience with Victory Smithville has been excellent. ...
All around amazing experience. The buying experience with Marking Daniels and Jason Spiek was fantastic. They were very accommodating and easy to do business with. I purchased a used truck...a few weeks later, there were some fairly expensive issues uncovered. Despite me declining the warranty at the time of purchase, they bent over backwards to make it right; I was blown away. The service adviser, John was very easy to work with. I highly recommend doing business with these folks!
Absolutely amazing experience. Car buying is stressful and these guys made it super easy. Had a little hiccup and they offered to come get me, fixed my car, and put me in a loaner. Won’t be going anywhere else to get my vehicles from here out as long as these guys are around.
Aaron Foy in service IS AWESOME! Kept me well informed on the status of my vehicle and very professional and not the typical "salesy" type to push services on me. I really appreciate all the help that he offered! Thank you
We just purchased a new vehicle and Jason Edwards and Jamal Cole made the entire process smooth and easy for us. Didn’t take long at all. We are happy and home in time for dinner!! Thanks guys!!
First time buying a truck at victory Chevrolet in Smithville, MO. Jason Edward's was awesome to work with. Very laid back and easy to talk with. He made this process super easy. Thank you so much Jason!
This was first experience with this dealership and hopefully not the last! I had the pleasure of working with Jason Edwards and Jamal Cole. They were both super friendly, helpful, accommodating and very knowledgeable. Jason answered all my questions, showed me everything I needed to know about my car. Jamal made the financing and paperwork process super easy! This was without a doubt the easiest car purchase I have ever made!! I can't recommend them enough. Totally satisfied with my experience, please give them a try, you won't regret it!
Salesman Jason Edwards did a great job of showing inventory & explaining options. Very good car buying experience
I just got an RT from here yesterday and absolutely enjoyed working with Marking, he was very pleasant and knowledgeable. Patient with me and answered all my questions and even shared things he thought I would do. To be honest, he made me feel real comfortable almost like we were family !!! Go get your car from there you will not be let down. Excellent customer service from both Marking and Jamal.! Awesome guys 😁
My wife and I went to Victory looking for a used car late on a Wednesday evening, The people there were excellent to work with and went above and beyond to answer our questions and make us feel welcome. Cammy helped walk us through the car we were looking at and answered all our questions. It was one of the most comfortable car purchases we"ve we have ever experienced. Thank you Victory Chevrolet!
My husband and I went to trade my Jeep for a more fuel efficient vehicle and were pleasantly surprised at the customer service we received from everyone we had contact with. A big shout out to Stan the man! He really went the extra mile to provide us with great service. We have had a lot of vehicles over the years and Victory gave us the best overall experience we've ever had!
This was my first experience at a dealer ship, my mom set up the appointment and she was with me. When we walked in we realized from the start the positive and comforting atmosphere around us. my mom spoke with Amanda, the lady who my mom spoke with on the phone, and she was very nice and upbeat. Marking Daniels is the salesman we worked with. He was very nice, honest and kept it real with us, the opposite of what you hear about car salesman. Theresa was the lady we sat down with in financing. She was very helpful, ...
I came in the dealership, knowing I wasn’t going to be able to purchase the vehicle that I wanted. Well, I met with Colby. He assured me that he was going to make it work. I didn’t believe him. The dealership manage, Kim, even came over, and said the same thing. I just knew, that was a 45 minutes drive, waste of time. They said they were going to make it work. I was still unsure, and even started looking at cars from other dealerships on my phone. THEY WORKED THEIR MAGIC! I got what I came for. Everyone ...
My wife and I recently purchased a new Equinox from Victory Chevrolet of Smithville. It was a very nice buying experience, everyone was friendly and helpful. I felt like I got a fair deal on both the new vehicle purchased and my trade in. I would certainly give Victory Chevrolet a thumbs up from our experience.
I took my truck here for an oil change. I knew there were a few other problems with it but didn't want the whole "you need this & that" speech. I booked online and said Oil change and NOTHING ELSE as I am aware of the problems. Finally a dealership that honors my wishes as a customer. I got the oil change and was in and out. They went ahead and listed a few known issues on my receipt but did not waste my time with the whole song and dance. I couldn't be happier. Thanks!! ...